Our Services

At Zeta-Web Nigeria Limited, our Contact Center fully integrates Online, Mobile and Landline communications whether inbound from customers or outbound from company or both. The need for a consistent and committed customer support services that will nurture and strengthen the operations is an integral part of any business.

Our Services include:
  • Contact Center - Hosted & Premise
  • Real-time Chat
  • Website Orders or Queries
  • IVR (Interactive Voice Response) menus - Hosted & Premise
  • IP-PBX - Hosted & Premise
  • CRM Plug-in
  • Multimedia Queuing
  • Automatic Call backs and more
Our Contact Center operates 24/7, meaning all multimedia orders or complaints after hours are handled as at when received without any delays.
With the sophisticated service menus we offer on our platform, Small-Medium companies can be rest assured that there will be a significant improvement with their Customer Support and Customer Satisfaction.
Zeta-Web Contact Center Software scales with your business and stays up-to-date, by streamlining the process and lowering your overall costs, while increasing Customer Satisfaction and Retention.

Communication Channels Available:
  • Voice
  • Email
  • Live Chat
  • Social Media

Our Location

Zeta-Web Nigeria Limited
32 Providence Street
Lekki Phase 1
Lagos, Nigeria

Support Line

Call Now 01-2701444